Delivery Policy

Thank you for choosing Jone Traders! We strive to deliver your orders promptly and efficiently. Please take a moment to review our delivery policy outlined below:

Delivery Options:

We offer the following delivery options for our customers within the UK:

Standard Delivery: Orders are typically delivered within 3-5 business days after dispatch.

Express Delivery: For those needing their items urgently, we offer an expedited delivery option, ensuring delivery within 1-2 business days after dispatch.

Order Processing Time:

Orders are processed within 1-2 business days after payment verification. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Fees:

Shipping fees are calculated based on the weight of the items and the selected delivery option. The exact shipping cost will be displayed at the checkout before payment.

Delivery Process:

Once your order is dispatched, you will receive a confirmation email containing your tracking information. This will allow you to track the status of your delivery using our designated courier service.

Delivery Address:

Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delivery issues. We are not responsible for undelivered packages due to incorrect addresses provided by the customer.

Delivery Delays:

While we make every effort to ensure timely delivery, please note that unexpected circumstances such as adverse weather conditions or logistical issues with our courier partners may cause delays. In such cases, we will do our utmost to inform customers promptly about any delays and work to resolve the issue promptly.

International Shipping:

At the moment, we only offer shipping within the UK. We do not currently ship internationally.

Returns Due to Non-Delivery:

If a parcel is returned to us due to unsuccessful delivery attempts or incorrect address provided by the customer, additional shipping fees may apply for re-delivery. Please review our Returns Policy for more information on returns and refunds.

Contact Information:

If you have any queries regarding our delivery policy or require further assistance, please don’t hesitate to contact our customer service team at [insert contact details].

Policy Updates:

Jone Traders reserves the right to update or modify this delivery policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.

By placing an order with Jone Traders, you agree to the terms outlined in this delivery policy.

Thank you for choosing Jone Traders. We appreciate your trust in our services!